Thank you, Skyler, you are the BEST. Our garage gate opener stopped working. We live in Tiburon, and our neighbor advised us to call Keen Garage Doors. Skyler is just impressive. He is talented, professional, efficient, and courteous. This company is so HONEST. They reduced the price of the quote as Skyler did not need to install a panel they ordered for us! How many companies have such integrity? Keen Garage Doors is the kind of business users should appreciate. If you need garage doors, gate installation, or repair, call them, and you will be glad you did. Leslie, the lady who scheduled our appointment, was very friendly, joyful, and always available. The owner, Jeremy, is very polite and knowledgeable. Thank you with all my heart! If I could give Keen Garage Doors 100 stars, I would. We will always recommend and use Keen Garage Doors.
Jeramie and Josh were great - responsive, knowledgeable, honest, clear communicators. They laid out my options without trying to sell me things I didn't want, and made sure that they understood my needs, including a few small custom modifications to the height of the door when open. Their workmen were on-time and friendly and polite and they worked fast and cleaned up afterwards. Best of all, they were affordable and did absolutely gorgeous work. Five stars ain't enough; they get a ten out of ten.
After feeling like the other garage door salespeople were not giving me any information and simply trying to sell me the most expensive door they could, a friend recommended Keen Garage Doors. Keen was the opposite - he told me exactly what the difference was with each option, and I ended up with the perfect door for our home. There was an issue with one of the panels arriving scratched and dented. Still, Keen immediately ordered a replacement and fixed the problem without me having to worry about any of it. Highly recommended!
The old door was removed and the new one installed in about four hours. Derek was very knowledgeable, courteous, and efficient in his work. Jeremy and the office staff was very supportive, helpful, and easy to work with. Five stars for sure.
They have great customer service. Speaking to Josh on the phone was a pleasant experience. I first contacted TURBO GARAGE DOORS and they charged me an exorbitant price. I then contacted Keen and they gave me a price I could understand. If I had a garage door issue come up in the future, I would call them again. Thanks!
I messaged the owner regarding an issue with our garage door not closing, he asked a few quick questions questions and because it was a few days before Christmas he was able to squeeze us in. They arrived on time and fixed the door same day!!! They took a situation where I had so much anxiety about it cost an arm and a leg to fix when in reality it took a few hours and was way cheeper then I expected!!! 10/10 recommend.
These guys for your garage doors and openers are the go to people to have your work done first cabin. Thank you Jeramie!
Hi Jeramie, I wanted to take a few minutes to thank you for the job that you and your team completed yesterday afternoon for me. I've been an estimator and a project manager for a pump and well company in Sonoma County for 11 years and your customer service should be commended. After e-mailing your company through your website last Saturday morning I expected not to hear back from anyone until Monday or Tuesday. It was less than two hours later that you e-mailed me and let me know that you were going to call to discuss my problem that day. You did as you said and called me with-in an hour or two and gave me a quote over the phone and even offered to come out that day to make an emergency repair if needed. Since my situation wasn't an emergency you said you would have someone from your office call and schedule the work that afternoon. Again you did as you said and I received a call to schedule the work all on the same day that I first contacted you. The work was scheduled for the following Thursday between 3 and 5pm and as promised your crew showed up just after 3pm. Your crew did a great job, cleaned-up any trash, and everything works as promised. I couldn't be happier with the new opener and how quiet it is. The repairs you made to the springs, bearings, rollers, and cables look great and I'm confident that you installed quality materials and that I won't have a problem for a very long time. I now have a "garage door guy" I can refer to my customers, friends, and family to. Keeping your word and communicating with your customers sounds like a simple and easy concept but it's rare to find a service company that does those things these days. I picked your company because I hoped that a local family owned business would provide the level service that I wanted an you didn't disappoint. Thank you!
Jeramie keen is the man… we needed our garage door repaired Jeramie came out as soon as I called. Now that’s the best service I have ever had thanks for everything
Great work, high quality materials. Installed quickly and professionally. Staff was friendly and knowledgeable. We're happy with the product and service. Glad there are still high quality, professional, and reliable companies like Keen!